Returns

 

Unwanted Items
We are happy to exchange unwanted items that are returned to us within 21 days. Please send the items to the address below and enclose a note quoting your order number and specifying with as much detail as possible which items you require in exchange.

Scue Records Limited
P. O. Box 52826
Clapham Junction
London
SW11 1SU

For the return of high value goods, we recommend that you use a recorded delivery service, as we cannot be responsible for non-delivery of returned items.

Incorrect or Faulty items
Should you receive any items that you did not order, or that prove to be faulty, you can return them to the following address:

Scue Records Limited
P. O. Box 52826
Clapham Junction
London
SW11 1SU

Please enclose a note quoting your order number and specifying whether you require an exchange or a refund. All goods that are returned to Scue are the responsibility of the customer and you may wish to send goods by registered post. We are not liable for goods that do not reach us.

Damaged items
If the damage is limited to standard cases, please visit the "Who?" page, email us with details of the damaged cases and we can send replacements out to you. If the damage affects the product itself, the libretto or any non-standard packaging, please follow the instructions for faulty items.